Privacy Policy
Effective Date: December 1, 2023
Welcome to the Privacy Policy of LEADS EVOLVED LLC (“Leads Evolved,” “we,” “us,” or “our”). This Policy explains what information we collect, how we use and share it, and the choices you have. This Policy covers our website at https://leadsevolved.com and any related services, forms, communications, and customer support channels that reference this Policy (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.
Do We Sell or Share Personal Information?
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
1) Who We Are & How To Contact Us
LEADS EVOLVED LLC
1722 Choctaw St, Dothan, AL 36303
Phone: (334) 246-1126
Email: privacy@leadsevolved.com
2) Scope
This Privacy Policy applies to personal information we collect through our website and through direct interactions (e.g., phone, email, SMS). It also covers information processed on our behalf by our service providers. We primarily operate in the United States and may also engage with customers and vendors in Canada, India, and Bermuda.
3) Information We Collect
3.1 Information You Provide Directly
- Contact details (name, company, email address, mobile/phone number, physical address)
- Account and profile information (login credentials, preferences)
- Billing and payment details (see Section 8—processed by our payment processor)
- Content you submit (files, photos, forms, support messages, inquiries)
3.2 Information Collected Automatically
- Device and usage data (IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps)
- Cookies and similar technologies (analytics cookies, advertising pixels, session replay tools, crash/error diagnostics)
3.3 Information From Other Sources
- Referrals or partners who introduce you to us
- Public sources and social sign-in (where available)
Sensitive Data: We do not intentionally collect sensitive personal information (e.g., health data, government IDs, SSN, date of birth) through our Services.
4) How We Use Information
- Provide & Improve Services: account setup, customer onboarding, customer portal/CRM activities, and product/service delivery
- Scheduling & Reminders: appointments, confirmations, rescheduling, service updates, support via SMS/email/voice
- Customer Support: responding to questions, troubleshooting, and technical notices
- Payments: processing transactions, invoicing, and preventing fraud
- Analytics: understanding site/app performance and improving user experience
- Legal & Compliance: enforcing terms, protecting rights, and meeting legal obligations
- Limited Marketing: we primarily send transactional/conversational messages; any promotional communications will follow applicable consent rules and include opt-out options
5) Our Legal Bases (EU/UK Visitors)
Where the EU/UK GDPR applies, we process personal data under lawful bases such as: (i) contract (to provide the Services); (ii) legitimate interests (to operate, secure, and improve the Services); (iii) consent (where required for certain communications/cookies); and (iv) legal obligations.
6) SMS/MMS Messaging (10DLC Long Code)
We use U.S. 10DLC long-code numbers for two-way, conversational and transactional messaging with customers and contacts.
- Consent: We collect consent via unchecked web form checkboxes, inbound SMS (you text us first), verbal consent during calls, or email opt-in confirmations.
- Standard Disclosure: “By providing your mobile number and opting in, you consent to receive SMS from Leads Evolved. Message and data rates may apply; message frequency varies. Reply STOP to opt out, HELP for help.”
- Content: Appointment scheduling/confirmations, reminders, service updates, support, and follow-ups. We do not send SHAFT or prohibited content.
- Opt-Out: You can opt out at any time by replying STOP. We honor opt-out requests promptly.
7) Cookies, Pixels & Analytics
We use Google Analytics (GA4), advertising pixels, session replay tools, and similar technologies to understand usage and improve our Services. You can adjust your browser settings to block or delete cookies. Some features may not function without cookies.
- Analytics: site performance, traffic sources, and usage patterns
- Advertising Pixels: measuring ad performance and audiences
- Session Replay/Diagnostics: improving support and product quality
8) How We Share Information
We do not sell personal information. We may share your information with:
- Service Providers / Processors: hosting/CDN, CRM/portal solutions (e.g., SuiteDash), communications providers (e.g., Zoom Phone, Twilio or similar), analytics, and customer support tools
- Payment Processing: Stripe (including Stripe Capital) processes payments on our behalf and stores card data. We do not store full card numbers on our servers.
- Professional Advisors & Legal: to comply with law, protect rights, investigate fraud, or respond to legal processes
- Business Transfers: as part of a merger, acquisition, financing, or sale of assets
Cross-Context Advertising: We do not “share” personal information for cross-context behavioral advertising as defined under California law.
9) Payment Processing
Payments are handled by Stripe (including Stripe Capital). When you provide payment details, those are transmitted directly to Stripe and are subject to Stripe’s own terms and privacy policy. We receive limited information necessary to confirm your purchase (e.g., name, contact info, last 4 digits, payment status).
10) Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Unless a longer period is required by law, we generally retain personal information for 2 years after the last interaction.
11) Security
We implement reasonable administrative, technical, and organizational measures to protect personal information, including encryption in transit (HTTPS), access controls, least-privilege practices, and vendor due diligence. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
12) Your Choices & Rights
- Communication Preferences: You may opt out of non-transactional emails or SMS at any time. For SMS, reply STOP; for emails, use the unsubscribe link or contact us.
- Access, Correction, Deletion: You may request access to, correction of, or deletion of your information by contacting privacy@leadsevolved.com.
- Cookies: Control cookies via browser settings and available industry tools.
California Residents (CCPA/CPRA)
If you are a California resident, you may have additional rights to know/access specific pieces of personal information we hold about you, request deletion, correct inaccuracies, and limit the use of certain information. We do not sell or share personal information as defined by the CPRA. To exercise rights, contact privacy@leadsevolved.com. We will not discriminate against you for exercising your rights.
Canada (PIPEDA)
Canadian residents may request access to and correction of personal information we hold about them and may withdraw consent subject to legal or contractual restrictions. To submit a request, contact privacy@leadsevolved.com.
EU/UK (GDPR)
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability. Where we rely on consent, you may withdraw consent at any time. You also have the right to lodge a complaint with your local supervisory authority.
13) International Data Transfers
We store and process data in the United States. If you access the Services from outside the U.S. (including Canada, India, or Bermuda), your information may be transferred to, stored, and processed in countries with data-protection laws that may differ from those in your jurisdiction. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect transfers.
14) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
15) Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no industry consensus on how to respond to DNT, we do not currently respond to such signals. We will update this Policy if that changes.
16) Third-Party Links
Our Services may include links to third-party sites or services. We are not responsible for their privacy practices. Please review the privacy policies of those third parties.
17) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision. Material changes will be posted on this page (and we may notify you by email or within the Services, where appropriate).
18) Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact:
LEADS EVOLVED LLC
1722 Choctaw St, Dothan, AL 36303
Phone: (334) 246-1126
Email: privacy@leadsevolved.com


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