If we had a dime for every time we’ve been asked this question… we’d have about $107.50. (pause while you do the math…)
This question reflects the single-most asked question among small service-based business owners about enhancing their visibility in local search results. Local search ranking is crucial for attracting nearby customers, and business owners often seek guidance on optimizing their online presence, local SEO strategies, and Google Business Profile (Formally “Google My Business”) optimization to ensure they appear prominently when potential customers search for services in their local area.
97% of people in the United States use Google Search when searching for a service in their local area.
86% of those users choose a business through Google Business/Maps, or the Organic Search Listings (not Paid Ads)
42% of those people choose 1 of the first 3 businesses listed. That’s huge.
Long story short, if you’re not among the first 3 options for potential customers who are searching for your services, you’re missing out on over 40% of the leads…. and not just any leads, FREE leads! Add the fact that potential customers who choose a business through Google Business/Maps are more likely to contact the business than customers who click on a paid ad, and that’s a double-ouch!
Comprehensive Local SEO
So how do you position your local service-based business prominently in Google Business/Maps so that you can get the lion’s share of those higher converting free leads? Is it “easy”? No. Is it “possible”? Absolutely.
We have outlined below the 10 most important steps to optimizing your Google Business Profile that you can do to improve your ranking in Google Business/Maps. These are all things you can do yourself that don’t require you to pay a dime.
A Comprehensive Local SEO Guide for Small Businesses
In local digital marketing, small businesses prioritize boosting search rankings. This comprehensive guide outlines key strategies: optimize local keywords, manage online reviews, and leveraging your Google Business Profile for visibility. Consistency and a positive online reputation help navigate the digital landscape, attracting nearby customers and thriving online.
Recognizing the importance of local search rankings, this guide offers a wealth of insight for the “DIY’er” to help give your business a strong presence in local search results. If you’d prefer the benefits of a one-on-one consultation and professional insights, please feel free to meet with an Account Manager.
1. Optimize Your Google Business Profile (GBP) Listing
To maximize the impact of your Google Business Profile, start by ensuring that all information is complete and accurate. Double-check critical details such as your business name, address, and phone number (NAP) to build trust with potential customers and search engines alike. Regularly update your operational hours, ensuring accuracy, and consider adding special hours for holidays or events. Providing a working phone number and a direct link to your website facilitates seamless communication and access to additional information.
Visual content plays a pivotal role in engaging potential customers and providing a preview of your business. Take advantage of this by uploading a variety of high-quality images showcasing your establishment, team, and products or services. Clear service listings with relevant keywords enhance discoverability in local searches, so be sure to clearly and comprehensively list the services you offer. Craft a compelling business description that succinctly highlights what makes your business unique while incorporating keywords that align with common search queries.
Selecting relevant categories on your Google Business Profile is key to optimizing its visibility. Carefully choose a primary category that accurately defines your business, influencing how it appears in local search results. Explore additional categories that represent the full scope of your services, ensuring your business is visible in a diverse array of relevant searches. Regularly review and update these categories to align with any changes in your business offerings.
Key Points:
Complete and accurate business details, including NAP, build trust.
Visual content, including high-quality images, enhances engagement.
Clear service listings with relevant keywords improve discoverability.
Carefully choose primary and additional relevant categories for broader visibility.
Regularly review and update categories to stay aligned with changes in business offerings.
Effectively optimizing your Google Business Profile is essential for small businesses aiming to stand out in local searches. By following these best practices—ensuring accuracy, utilizing visual content, and strategically selecting categories—you can enhance your online presence, engage with potential customers, and drive local business growth.
To bolster your online presence and local search rankings, actively seek and manage customer reviews on your Google My Business (GMB) profile. Encourage satisfied customers to share their positive experiences by actively requesting reviews. Positive reviews significantly impact local search ranking algorithms, constituting a notable 10% of the overall algorithm. By proactively seeking feedback, you not only enhance your online reputation but also boost visibility in local searches.
Responding to reviews, both positive and negative, is a crucial aspect of customer engagement. Show appreciation for positive reviews by acknowledging specific aspects of the customer’s experience, demonstrating a commitment to personalized service. Address negative reviews professionally, responding promptly and offering solutions to showcase your dedication to issue resolution. Incorporate primary keywords naturally into your responses to reinforce your business’s relevance to specific search queries and help Google understand your authority on relevant phrases.
Key Points:
Actively request positive reviews to enhance online reputation and local search visibility.
Respond to positive reviews with genuine appreciation and personalized engagement.
Address negative reviews professionally, showcasing commitment to issue resolution.
Incorporate primary keywords in responses to reinforce relevance to search queries.
Aim for concise yet thorough review responses (4-7 sentences) to contribute to a positive online image.
Effectively acquiring and managing customer reviews on your Google Business Profile is a vital strategy for improving local search rankings. By actively engaging with customers, addressing feedback professionally, and incorporating primary keywords, you not only enhance your online reputation but also send positive signals to search algorithms, ultimately boosting your business’s visibility in relevant local searches.
Elevating your local search presence involves strategic local keyword optimization. Start by conducting thorough research to identify region-specific keywords resonating with your local audience. Integrate these keywords seamlessly into various elements of your online presence. Your website content, meta tags, ALT-img tags, image titles, captions, and the “About Us” section in your Google My Business profile should all reflect these location-specific terms.
To maximize the impact, create dedicated landing pages for different service areas you cater to. Tailor the content on these pages to address the unique needs and preferences of each location, emphasizing specific services, promotions, or events relevant to the local audience. Optimize the URL structure with relevant keywords for improved search engine visibility. Each landing page should feature a clear call-to-action (CTA) to guide visitors on the next steps, whether it’s contacting your business, scheduling an appointment, or learning more.
Key Points:
Identify region-specific keywords through thorough research.
Seamlessly integrate local keywords into various online elements.
Create dedicated landing pages for different service areas.
Tailor content on landing pages to address unique local needs and preferences.
Optimize URL structure and include a clear call-to-action on each landing page.
Strategically incorporating local keywords into your online presence and creating location-specific landing pages aligns your business with the search behavior of your local audience. This not only enhances visibility in local searches but also delivers a tailored user experience. By embracing these best practices, your business can thrive in the competitive landscape of local digital marketing, connecting effectively with local customers and optimizing your overall online presence.
of search engine users search online to find a local business.
0
%
of local customers choose a business through Google Business, Maps or Organic.(Not Paid Ads)
0
%
of consumers trust businesses with recent positive reviews.
4. Mobile Optimization
Enhancing your local search rankings involves prioritizing mobile optimization, recognizing the pervasive use of mobile devices in local searches. Start by ensuring your website is mobile-friendly, employing a responsive design that seamlessly adapts to various screen sizes. This is crucial, considering that 58% of local searches are conducted on mobile devices, making mobile-friendliness a necessity for meeting user demands.
Implement mobile-specific SEO strategies to further optimize your online presence for mobile users. Given the increasing prevalence of voice search, tailor your content to voice queries, integrating conversational and natural language. Craft content specifically tailored for on-the-go users, focusing on concise and easily scannable information, quick-loading pages, and addressing immediate needs or queries. Prioritize mobile optimization in your SEO strategy, considering Google’s mobile-first indexing approach, where the mobile version of content is predominantly used for indexing and ranking.
Key Points:
Prioritize mobile optimization for an enhanced user experience.
Recognize that 58% of local searches are conducted on mobile devices.
Tailor content for voice queries and on-the-go users.
Prioritize mobile optimization in your SEO strategy for Google’s mobile-first indexing.
Acknowledge Google penalties for poor mobile experiences, affecting search rankings.
By prioritizing mobile optimization, businesses align their online presence with the preferences of a substantial portion of their audience. A mobile-friendly website not only boosts local search rankings but also contributes to a positive user experience. Recognizing the significance of mobile optimization and implementing these best practices ensures your business remains visible and engaging in a mobile-driven landscape, fostering customer satisfaction and loyalty.
Boosting your local search rankings involves strategic local link building to enhance your website’s authority and community relevance. Start by acquiring high-quality backlinks through local citations from websites, directories, and community organizations. These citations serve as endorsements of your business’s credibility and relevance within the local context, contributing to the boost in your website’s authority in local searches.
Collaborate with local businesses for cross-promotion, identifying mutual backlinking opportunities. Establishing partnerships with businesses sharing your target audience expands your reach and increases the likelihood of attracting local customers interested in your products or services. Explore strategic alliances with community organizations, chambers of commerce, or local events. Participation in local initiatives not only strengthens community ties but also provides opportunities for valuable backlinks, particularly through local sponsorships.
Key Points:
Acquire high-quality backlinks through local citations for credibility.
Collaborate with local businesses for mutual backlinking opportunities.
Explore partnerships with community organizations and local events.
Prioritize relevance when acquiring backlinks for significant local search impact.
Aim for a diverse link profile from various local sources.
Active participation in local link building strategies is a cornerstone for enhancing local search rankings. By securing local citations and forming partnerships with local businesses and community organizations, your business not only strengthens its authority but also establishes a robust network within the local community. This network contributes significantly to the visibility and credibility of your business, increasing the likelihood of prominent placement in local search results.
Content creation and localization play crucial roles in effective local SEO, fostering a deeper connection with the audience. By tailoring content to address local topics and utilizing community language, businesses can significantly enhance visibility and engagement. Creating relevant blog posts and articles is a pivotal strategy in local content development. Addressing local events ensures that content resonates with the community, ultimately improving the business’s standing in local searches.
Another essential aspect is optimizing landing pages for specific service areas with local keywords. This targeted approach tailors content to highlight offerings that are directly relevant to each local audience, contributing to a more aligned and personalized search experience for users in those regions. Resonating with local culture involves adjusting content to use language and tone aligned with cultural nuances. The incorporation of local colloquialisms not only adds authenticity but also enhances user engagement by fostering a sense of familiarity.
Crafting content that demonstrates an understanding of community-specific concerns is a testament to a business’s active engagement in the local fabric. Encouraging user-generated content further emphasizes the local experience and authenticity. Additionally, providing content in multiple languages is a considerate step toward inclusivity, broadening the business’s reach within the diverse local community.
In summary, prioritizing content creation and localization in local SEO aligns businesses with the interests and language preferences of the local audience. By creating culturally resonant content, businesses enhance user engagement and establish themselves as integral parts of the local community.
Key Points:
Develop localized content to address local topics.
Optimize landing pages with local keywords for specific service areas.
Use local language and colloquialisms to resonate with the community.
Consider multilingual content for a diverse local audience. Aim for a diverse link profile from various local sources.
Content creation and localization are integral components of a successful digital marketing strategy. Businesses that invest time and resources in creating compelling, culturally relevant content not only expand their reach but also build a brand that resonates with diverse audiences. By understanding the unique needs of local markets and adapting content accordingly, businesses can foster meaningful connections and establish themselves as trusted entities in the hearts and minds of their target consumers.
A whopping 58% of consumers use Voice Search when doing a search for a local business, and “Near Me” searches have increased 500% over the last 2 years. It’s estimated that over 90% of local-based small business websites are not properly optimized for vocal search. (psst! looking for a competitive edge? 😉)
7. Voice Search Optimization
Voice search is rapidly becoming a dominant force in the world of online search, with the increasing popularity of virtual assistants and smart speakers. To stay ahead in the digital landscape, businesses need to adapt their online presence to cater to the nuances of voice search. Unlike traditional text-based queries, voice searches tend to be more conversational and long-tail, reflecting the way people naturally speak. To optimize for voice search, businesses can implement several strategies to enhance their visibility in this evolving search landscape.
Understanding the nature of voice search queries is essential. Users tend to phrase voice searches in a more natural, conversational manner. Therefore, businesses should focus on long-tail keywords and phrases that mirror how people speak in real-life scenarios. This shift in keyword strategy helps align the content with the user’s intent, increasing the chances of appearing in relevant voice search results.
Moreover, schema markup plays a crucial role in voice search optimization. By structuring data in a way that search engines can easily interpret, businesses provide clearer context about their content. This not only helps search engines understand the relevance of the information but also enhances the likelihood of being featured as a voice search result.
Key Points:
Prioritize long-tail keywords and conversational phrases in your content.
Implement schema markup to provide structured data for search engines.
Create content that directly answers common questions related to your business or industry.
Optimize for local voice search by including location-specific information.
Regularly update and refine your content to align with evolving voice search trends.
Optimizing for voice search is no longer an option but a necessity for businesses aiming to stay competitive in the digital realm. By understanding the dynamics of voice search queries and adapting content accordingly, businesses can ensure that their information is readily available to users seeking answers through voice-activated devices. Voice search optimization not only enhances search visibility but also improves the overall user experience in an increasingly voice-centric world.
Pro Tip: Make sure your business is accurately listed in all the main Vocal Search Interfaces such as Google Home, Siri, Bixby, Amazon Alexa and Cortana.
NAP consistency, which stands for Name, Address, and Phone number, is a critical aspect of local SEO strategy for businesses. Maintaining accurate and uniform information across various online platforms and directories establishes trust with search engines and users alike. When there is coherence in your business details, it reinforces your credibility and helps search engines understand that the information provided is reliable. Inconsistent NAP information can lead to confusion among potential customers and hinder the effectiveness of local search efforts.
Businesses should regularly audit and update their NAP information on online platforms to ensure it aligns with the details provided on their website and Google Business Profile (formerly Google My Business). Inaccurate or conflicting information may negatively impact local search rankings, as search engines prioritize businesses with consistent and reliable data. Furthermore, NAP consistency is not only essential for search engine algorithms but also for customer experience. Inconsistencies can lead to missed opportunities and frustrated customers who may struggle to contact or locate the business.
Key Points:
Regularly audit and update NAP information on all online platforms.
Ensure alignment of NAP details across the business website and GBP listing.
Correct any discrepancies promptly to maintain trust and accuracy.
Monitor and update information on third-party directories and review sites.
Educate staff members to use consistent NAP details in all communications.
NAP consistency is a foundational element of local SEO that contributes to improved search engine rankings and enhances the overall customer experience. By prioritizing the accuracy and uniformity of business information across online channels, businesses can establish trust with both search engines and consumers, ultimately boosting their visibility in local searches.
Google Business Posts have emerged as a valuable tool for businesses looking to engage with their audience directly on the search engine results page. These posts, which appear within a business’s Google Business Profile (GBP) listing, allow for real-time updates, promotions, and announcements, providing a dynamic way to capture the attention of potential customers. Let’s explore the significance of Google Business Posts and how businesses can leverage this feature to enhance their online presence.
Google Business Posts enable businesses to share timely information, such as new product launches, special offers, upcoming events, or any updates that they want to highlight. These posts appear prominently in the knowledge panel when users search for the business, offering a snapshot of the latest happenings directly in the search results. The real-time nature of these posts makes them an effective way to communicate with the audience, keeping them informed and engaged.
To maximize the impact of Google Business Posts, businesses should focus on creating compelling and visually appealing content. Posts can include images, videos, and calls-to-action, providing a rich multimedia experience for users. Given the limited character count for each post, concise and attention-grabbing messaging is key. Regularly updating posts keeps the GBP profile fresh and relevant, signaling to both users and search engines that the business is active and involved.
Key Points:
Google Business Posts provide a dynamic way to share real-time updates and promotions.
Posts appear prominently in the knowledge panel on Google search results pages.
Utilize multimedia content, including images and videos, to enhance post engagement.
Craft concise and compelling messaging to capture user attention within the limited character count.
Regularly update Google Business Posts to keep the GBP profile current and engaging. It’s recommended to post unique content 2 to 4 times a month.
Google Business Posts offer businesses a direct channel to communicate with their audience and stand out in search results. By leveraging this feature effectively, businesses can not only keep their customers informed but also create a more engaging and interactive online presence. Regular updates through Google Business Posts contribute to a dynamic and relevant GMB profile, reinforcing the business’s commitment to providing valuable and timely information to its audience.
In the dynamic landscape of digital marketing, the adage “what gets measured gets managed” holds true. The process of monitoring and analyzing data is a cornerstone of any successful online strategy, enabling businesses to gain valuable insights, refine their approach, and ultimately drive meaningful results. Let’s explore the significance of monitoring and analyzing data and how businesses can leverage this practice to optimize their online presence.
Monitoring involves the continuous tracking of various metrics related to a business’s online activities. This includes website traffic, user engagement, social media interactions, conversion rates, and more. Implementing robust monitoring tools, such as Google Analytics, allows businesses to collect and visualize data, providing a comprehensive overview of their online performance. Regular monitoring is crucial for identifying trends, patterns, and areas that may require attention.
Analysis complements monitoring by delving deeper into the collected data to derive actionable insights. By analyzing user behavior, demographic information, and the performance of specific marketing channels, businesses can make informed decisions to enhance their strategies. A data-driven approach enables businesses to understand what works well, identify areas for improvement, and allocate resources effectively. Moreover, analysis facilitates the identification of key performance indicators (KPIs) that align with business goals.
Key Points:
Implement robust monitoring tools, such as Google Analytics, to track various online metrics.
Regularly monitor website traffic, user engagement, and social media interactions.
Dive deep into data analysis to derive actionable insights and refine marketing strategies.
Utilize A/B testing to experiment with different approaches and measure their impact.
Identify and prioritize key performance indicators (KPIs) that align with business objectives.
The practice of monitoring and analyzing data is not merely a task but a strategic imperative for businesses in the digital age. By adopting a proactive approach to data-driven decision-making, businesses can refine their online presence, enhance user experiences, and stay ahead of industry trends. The combination of monitoring and analysis empowers businesses to adapt and evolve in a rapidly changing digital landscape, ensuring that their online efforts are not only visible but also impactful.
As you navigate the ever-evolving realm of local SEO, we trust that the insights provided in these tips will serve as a valuable guide in enhancing your online presence. The implementation of these strategies is not just a matter of improving search rankings; it’s a pathway to solid revenue growth and increased visibility within your local community. By optimizing your Google My Business listing, refining local keywords, and fostering positive online reviews, you’re not only improving your search engine standing but also creating a more compelling narrative for potential customers.
At our website, you’ll find a wealth of solutionsdesigned to address the challenges of modern digital marketing. From comprehensive SEO services to content creation, authority building and reputation management, we offer a suite of tools to help you navigate the complexities of the digital landscape. We understand the demands placed on small businesses in today’s competitive market, and our goal is to lighten that load for you. Our team is dedicated to providing tailored solutions that align with your unique needs and goals.
Feel free to explore our website to gain a deeper understanding of the services we offer and how our expertise can be a valuable asset to your business. Whether you’re looking to revamp your online presence, explore new marketing avenues, or simply seeking guidance on the next steps, we’re here to assist you. Don’t hesitate to schedule a meeting with an Account Manager – let’s work together to ensure your business thrives on Google and in your local market!
Contact Information:
Our Location 1722 Choctaw Street, Dothan, AL 36303
Creating new landing pages each month offers several benefits for businesses seeking to enhance their online presence and improve rankings in specific target areas. By focusing on either a set of target keywords or geographical regions, we help businesses effectively target their audience and improve their visibility in key areas.
Targeted SEO: By focusing on specific sets of target keywords or geographical regions, we optimize landing pages to rank higher in search engine results pages (SERPs) for relevant search queries.
Enhanced Relevance: Tailoring landing pages to target specific keywords or geographical regions increases relevance to users’ search intent, resulting in higher click-through rates and improved user engagement.
Expanded Reach: Creating new landing pages each month allows businesses to continuously expand their online footprint, reaching new audiences and capturing additional organic traffic.
Improved Conversion Rates: Highly targeted landing pages are more likely to resonate with visitors, leading to improved conversion rates and ultimately driving more leads and sales.
In summary, having us create new landing pages each month focused on specific target keywords or geographical regions is a proactive strategy that can significantly improve your online visibility, relevance, lead generation, and ultimately, your bottom line.
Marketing Consultation
Engaging in monthly Marketing Consultations with our clients over Zoom provides a structured and collaborative approach to optimizing marketing strategies. During these sessions, we conduct a thorough review of the previous month’s performance and work together to develop the strategies and goals for the upcoming month.
Performance Review: Clients receive a detailed analysis of their marketing performance, including key metrics and areas for improvement.
Strategy Development: Collaboratively create tailored strategies and goals to align with business objectives and market conditions.
Goal Setting: Establish clear and achievable objectives to drive progress and accountability.
Continuous Improvement: Utilize feedback loops to refine strategies and adapt to changing market dynamics.
In summary, our monthly Zoom Marketing Consultations offer clients a proactive and results-driven approach to maximizing their marketing efforts. By providing insights, strategy development, goal setting, and continuous improvement, we ensure that our clients stay on track to achieve their business goals.
Competitive Analysis Reports
Leads Evolved offers comprehensive Competitive Analysis Reports, providing businesses with invaluable insights into their ranking performance compared to top competitors in their territory. With these reports, businesses gain a deep understanding of their competitive landscape, enabling informed decision-making and strategic adjustments to outperform rivals.
Key benefits include:
Detailed Insights: Gain a thorough understanding of ranking performance for 100 keywords, allowing businesses to identify strengths, weaknesses, and opportunities for improvement.
Competitive Benchmarking: Compare rankings with top competitors to assess relative positioning and identify areas where competitors may be outperforming or underperforming.
Strategic Optimization: Armed with insights from Competitive Analysis Reports, businesses can refine their strategies to capitalize on strengths and address weaknesses, ultimately enhancing their competitive edge.
Informed Decision-Making: Make data-driven decisions based on comprehensive analysis, ensuring that resources are allocated effectively to maximize ROI and drive business growth.
In summary, Leads Evolved empowers businesses with actionable insights and strategic guidance derived from full Competitive Analysis Reports, enabling them to thrive in competitive markets and achieve their goals.
Local Geographic Ranking Grid
Local Geographic Search Grid is a powerful tool for local SEO, offering tailored analysis and valuable insights into ranking performance. Businesses benefit from customized grids that reveal the geographic distribution of their target audience. Moreover, the platform uncovers ranking blind spots and provides competitive benchmarking against top competitors. This allows businesses to refine strategies and secure a prominent position in search results. Additionally, Local Geographic Search Grid simplifies reporting and streamlines spam detection, enhancing overall efficiency and effectiveness.
Tailored Analysis: Customized grids based on actual search locations provide precise insights into the target audience’s geographic distribution.
Identify Blind Spots: Uncover ranking blind spots to pinpoint areas for improvement and optimize strategies accordingly.
Competitive Benchmarking: Benchmark against top competitors to refine strategies and secure a prominent position in search results.
Simplified Reporting and Spam Detection: Intuitive reporting features simplify progress monitoring and client engagement. The platform streamlines spam detection for swift corrective action.
Dispute Negative Reviews
We understand the frustration a business owner experiences when you get a negative Google Review. After all, you built your business, poured your soul into it, so naturally you probably take it personally.
There’s good news and bad news:
First the good news: If a review is deemed in violation of Google’s User Generated Content Policy it can be removed.
More good news: Google’s User Generated Content Policy is pretty broad, providing ample opportunity for disputes.
Even more: You can dispute a review as many times as you want, there’s no limit.
Now the bad news: Just because it’s Negative, doesn’t mean it can be removed.
When a review is disputed, it goes to a Google representative and they have the God-like power to approve or deny the dispute. However, if they deny the dispute request, you can dispute it again with a new rep… and again… and again.
(record is 28 attempts before the 28th rep removed the review) 😉
Client Engagement Tools
We have a multitude of tools available to you that will enhance your website, and improve your customer conversion rates. You can pick-n-choose the tools that are best for your website and customer base, with no additional costs.
Here are a few examples of available tools:
Exit-Intent Pop-ups: Capture potential lost conversions by displaying targeted offers or your appointment-setting form when visitors are about to leave your site.
Live Chat: Provide real-time assistance to answer customer questions and lead them to take the action your business needs.
Social Proof: Showcase social media endorsements, user testimonials, and positive reviews to build credibility.
Referral Generation: Turn your existing customers into brand ambassadors with referral marketing tools.
Analytical Tools User behavior analytics tools with features such as heatmaps and surveys.
Conversion Optimization
We optimize your online presence and website for customer conversion, as this is essential for turning visitors into customers. We take a holistic approach to analyzing every detail of your customer’s journey – from their initial search to connecting with you.
Here are just some of our Key Strategies:
Regularly analyze user behavior with tools like Google Analytics for continuous improvement.
Review website navigation for ease-of-use and optimize for responsiveness.
Create engaging service descriptions and leverage testimonials.
Make sure your website is effectively communicating your unique selling points prominently to capture visitor attention.
Provide strong Call-to-Actions
There is always room for improvement, we never say “that’s good enough”. Each month we continue to looks for ways to further increase your conversion rate and provide you a better return on your investment.
Dedicated Account Manager
Our Dedicated Account Managers are hands-on experts that will provide the white glove service and support you need, whenever you need it.
Here are just a few of the key benefits your Account Manager will provide:
Personalized Strategy: Tailored digital marketing strategies crafted by a dedicated account manager to align with your business goals.
Continuous Optimization: Regular monitoring and adjustment of campaigns for optimal performance and cost-efficiency.
Expert Guidance: Access to expert advice and insights from a seasoned professional to navigate the ever-changing digital landscape.
Proactive Problem Solving: Quick identification and resolution of issues, ensuring campaigns run smoothly and effectively.
Time Efficiency: Free up your time to focus on core business activities while the account manager handles the intricacies of digital marketing.
No more calling into your marketing company and talking to someone new every time, or waiting days for a response. Your Account Manager is available to you via text, phone, zoom meetings and email, and we pride ourselves on being there when you need us. (Our typical response time is less than 15 minutes during business hours)
Google Local Service Ads
Control your advertising budget and focus on tangible results for your business with Local Services Ads. Unlike Google PPC, you ONLY pay when a customer contacts you!
By utilizing Local Services Ads, you can establish a direct connection with potential customers who actively search for your services on Google. This not only enhances your visibility among local customers but also facilitates direct interactions with them.
Key highlights of Local Service Ads include:
Budget Control: Only pay when a customer contacts you through the ad, allowing you to maintain control over your advertising budget.
Real Results Focus: Emphasizing the importance of tangible outcomes, Local Services Ads enable you to concentrate on actual leads and business results.
Booking Efficiency: Customers finding you on Google can directly contact you, streamlining the process of booking local jobs and filling up your calendar.
Google Guarantee: This is a badge that goes on your Ad that builds consumer confidence in your company.
Local Impact: Be present when local customers need your services the most, creating a direct and impactful connection with your community.
But, there is a catch: Google Local Service Ads are only available to certain industries (approximately 70 of them), and you are required to go through their Business Verification process to become Google Guaranteed. The good news: You don’t have to go at it alone. We make the process streamlined an easy for you.
Spoiler Alert: If we’ve reached out to you via phone or email, Google Local Service Ads are available for your industry!
Tracking Phone Number
Gain clarity and optimize your marketing strategy with Call Tracking. This data-driven solution eliminates guesswork, allowing you to pinpoint the most effective channels, reduce costs per lead, and boost ROI. Unique phone numbers are assigned to each online and offline tactic, enabling precise tracking and Multichannel Lead Attribution for a comprehensive view of customer interactions.
Integration with Google Analytics, Google Ads, and Google Business converts phone calls into measurable conversions, empowering strategic decision-making. The real-time insights provided by the dynamic dashboard ensure a focus on good leads, with drill-down capabilities into attribution and source data for a thorough understanding of Local Organic SEO & Paid Ad effectiveness.
Key Points:
Call Tracking eliminates guesswork and optimizes marketing strategy.
Dynamic Number Insertion enables precise tracking for online and offline tactics.
Integration with major platforms converts calls into measurable conversions.
Real-time insights and drill-down capabilities ensure a focus on good leads.
Integrated directly into your Analytics Dashboard.
Analytics Dashboard
We streamline accessing your analytics with a centralized dashboard that puts all of your metrics at your fingertips:
Organic Local Ranking
Website Traffic Statistics
Competitive Analysis
Google & Facebook Ads Performance
Google Business & Citations
Reputation Management
Conversion Tracking and so much more.
Even if you have other 3rd parties managing campaigns for you, we can pull the performance data into your centralized dashboard in real-time. No more having to go to multiple places to see what’s going on with your online presence. Everything you need is located in our easy-to-use dashboard that’s accessible 24/7.
Generate New Reviews
One of the biggest challenges local businesses face is generating new 5-star reviews. You build great rapport with a client, do a fantastic job, and then… crickets.
91% of consumers trust businesses with recent positive reviews.(if they trust you, they’re more likely to contact you.)
Reviews for local businesses influence up to 10% of the search ranking.
10% may not sound like a lot, but when you consider there are thousands of variables Google looks at when determining how to rank your business, reviews making up 10% of the algorithm is massive!
We make it easy to solicit new reviews from satisfied customers via E-mail, text, or a QR code that you can put on printed materials. In addition, the customer is presented with a custom landing page asking if they had a positive experience. If they answer “Yes”, they are connected with your Google Reviews page. If not, they are given the option to contact you for resolution before leaving a review. This gives you the opportunity to resolve any customer issues BEFORE they leave you a negative review.
Monthly Ranking Reports
Every month we compile an easy-to-read report that helps you keep your finger on the pulse of your online presence.
This provides you insights into:
How many people are calling from your Google Business Profile.
How many people are getting directions to your shop. (if applicable)
How many people are visiting your website from Google Business.
The number of business directories you’re current listed in.
We also provide you with a full competitive analysis of your business versus your 3 main local competitors, so you know where your areas of opportunity are.
Human Review Responses
In the modern era where everything is switching to AI, human interaction is a breath of fresh air. Using AI written auto-responses to customer reviews is a surefire way to send potential customers to your competitors.
70% of users report they are put off if a business responds to a review with a templated or recycled response.
Customer reviews & your response to them play a crucial role in Google ranking – they’re how you show Google you’re a great company and you’re an engaged business owner that provides great customer service. They also are the #1 factor potential clients look at when deciding whether to contact you.
We take great care in crafting review responses that:
Are personalized to the customer
Are 100% free of spelling & grammatical errors
Are 4 to 7 full sentences long
Showcase your sincere appreciation of your customers
Contain your primary keywords for SEO value (when appropriate)
We respond to 3, 4 or 5 star reviews within 1 business day. In the event you receive a 1 or 2 star negative review, we’ll consult you personally before replying. We are experts at responding to negative reviews and turning one customer’s bad experience into a positive for others.
On-Page Local SEO
86% of Google users choose a local business through Google Business, Maps or Organic Search. (Not Paid Ads). The “Big Guys” know this, and it’s becoming increasingly difficult for the “Little Guys” to be found. So how do you get the competitive edge?
In short: Local SEO. But it’s much more than that. They days of stuffing keywords into your website & META Tags to boost your ranking are long gone. We understand the complexities of optimizing a website to naturally rank higher in modern-day local search results.
We start with:
A thorough analysis of your current website & ranking.
Competitive Analysis for your Geographic area.
Identify what your potential clients are actually searching for.
Develop an action plan to address problem areas.
Then we put that plan into action. Our process closely follows the Scientific Method (Remember that from 7th grade? question, hypothesis, experiment, data, and conclusion). This allows us to make data-driven decisions that result in higher search engine ranking over time. We continue repeating this process each and every month to facilitate continued growth.
Bi-Monthly Tutorials
We provide comprehensive tutorials twice a month to help business owner’s take control of their online presence. Each tutorial focuses on one subject and then provides in-depth insights and how-to’s.
Some Examples:
Turning a Negative into a Positive – The psychology of responding to a negative review.
Remarketing – How to set up and optimize your own Facebook remarketing campaign.
5 easy steps to improving your website’s conversion rate.
Sometimes as a business owner you have to “roll your sleeves up and get your hands dirty“. The purpose of these tutorials is to make sure you have all the tools you need to accomplish your goals without spending hours trying to figure out “what do I do?” and “how do I do it?“.
Weekly Google Business Posts
One of the key-factors of improving the authority (and ranking) of your Google Business Profile is showing Google that you are an active business owner and bringing quality information to market on a regular basis.
This takes time and expertise to be done right. We take that burden off your shoulders by writing unique content for your Google Business Profile each and every week.
The structure of these posts:
1,000 to 1,500 characters long.
Utilizes your primary keyword phrases for SEO Value.
Includes professionally created imagery branded with your company logo and details.
Optimized for conversions, including Value Statements & a strong Call-to-Action.
These posts can also include special events that you are hosting or participating in to help drive in-person connections. If you have promotional offers, we can feature them directly on your Google Business Profile to help get your offer in front of more potential clients.
Google Business Profile Optimization
There are dozens of areas within a Google Business Profile that can be optimized to improve visibility and conversion rates.
We make sure every aspect of your Google Business Profile is 100% complete, optimized, and tailored to your specific client base & geographic area.
Here are just a few of the areas we focus on:
Name, Address, Phone, Website and Hours are all 100% correct.
Individual services are each listed independently with proper keyword relevance.
All appropriate business categories are being utilized.
About section is keyword rich, including strong value statements and a call-to-action.
All images are optimized for load time and resolution.
All call-to-action elements are being utilized.
When someone suggests an edit on your Google Business Profile, Google sends you an email. You have 7 days to take action on that email. If you do not, then it’s up to Google’s discretion if they make the change or not. With that said, we proactively deny 3rd party changes to your Google Business Profile. (this prevents your competitors from changing your phone number, address, hours, services offered, website, or even ownership of your Google Business Profile.)
Citation Management
Business Citations, (or Online Directories) play a key role, both in terms of search engine ranking but also customer acquisition.
A couple facts:
68% of consumers say they will not use a local business if they find incorrect information in online directories.
31% of local search users click on a Business Directory listing in Organic Search.
The completeness & correctness of your business info throughout the internet directly impacts your ranking in Google Business and the local organic search results (called NAP Authority)
There are many options online for listing your business, most range from $100-$200/mo for this service alone, and provide auto-submission to 35-60 listings.
We have an exhaustive list of over 1,000 business directories. Each month we manually add your complete business information to 10-15 of the most prominent Business Directories, Vocal Search Interfaces, Data Aggregators and more. This allows your NAP Authority in Google to grow month after month as your total number of business citations grows.